About Me.
Hey there, I'm an experienced Software Program & Product Operations leader. With a knack for Getting Stuff Done (GSD), managing and scaling global teams, I've led epic implementations and delivery like the TripAdvisor mobile and desktop rebrand, and the ASICS global eCommerce re-platforms.
With a unique background of Product Management, Program/Project Management, and Operations - I help organizations with the soup to nuts of how to make their vision a reality.
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"Ambition without action is fantasy." ~Bryant McGill
Experience
2024
Get Stuff Done
Program Management
​Program Management Advisor & Consultant
Improving Program Management in tech organizations. Providing executive-level strategic guidance through advisory sessions, establishing operational best practices for efficient program execution, mentoring junior and mid-level program managers.
2017-2023
ASICS Digital
Senior Director, Program Management
Led the establishment and global scaling of the ASICS Digital Program Management Office (PMO). Directed strategic roadmap planning, budgeting, staffing, and agile implementation, ensuring seamless delivery of ecommerce and Omnichannel platforms worldwide.
2015-2017
TripAdvisor
Group Product Manager, Consumer Experience
Led cross-functional teams in redesigning and launching TripAdvisor's native apps (Android & iOS) to align with company rebrand, demonstrating the ability to drive strategic initiatives and deliver results.
2012-2015
Invaluable
Director of Product Management
Agile Product Owner and Product Manager – responsible for short and long-term roadmap for over 20,000 auctioneers.
2010-2012
Nielsen (formerly Affinnova)
Senior Product Manager
Launched Saas tool for Affinnova (acquired by Nielsen); global leader in innovation software and services.
Education
Boston College, MBA
University of Wisconsin B.A.
Certifications
Project Management Institute
Scrum Alliance
Human Factors
PMP
Certified Usability Analyst
Scrum Product Owner
Skills
Agile/Scrum, Kanban, Waterfall product development methodologies, JIRA/Confluence, Smartsheet
Microsoft Suite (excel, word, powerpoint), Google Analytics, etc.
Services
I work with companies to offer executive-level Program Management advising and support.
My approach is pretty flexible, but I typically help out in three main ways:
Advising
Helping leaders and execs with Program Management guidance through advisory sessions.
Mainly focused on:
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Finding Program Management opportunities and optimizations to boost business results
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Checking-in to guide ongoing Program activities
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Coaching and boosting the skills of Program Managers "on the ground"
Instituting Best Practices
Establishing best practices and the operations needed to set teams up for successful Program Management
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Building out the software tools & integrations necessary for effective Program Management
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Training team members on key methods
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Supporting Program Manager hiring
Program Management
Teaming up with companies to tackle program management needs that their internal teams just don't have the time or expertise for.
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Facilitating roadmap planning and delivery process
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Defining project scope
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Managing schedules via Agile, Kanban and/or Waterfall methodologies
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Stakeholder communications & reports